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Shipping Policies

All shipping costs are in Euro including 20% VAT for all countries within the European Union (please, see the European Union country list below).
If you are located outside the European Union, all orders are charged with 0% VAT shipping costs and you (as a reipient) must pay any applicable import duties or taxes on the delivery in your country.

The VAT and shipping costs will be calculated automatically during checkout when you select your shipping country in the address field.

Our shipping process is a full door to door service. There are three delivery options:

  • via Econt Express – shipping for customers located in Bulgaria. Also available local service - Cash on Delivery with parcel inspection.
  • via Speedy-DPD and DHLfor international deliveries including tracking and insurance. There are a lot of delivery options and you have to choose the most suitable for you. The tracking number will be sent to you via email.

The Starting shipping point is Sofia, Bulgaria (EUROPE).

No matter how many items you buy, there will be only one shipping cost for all items together, in one package. The shipping cost depends on the weight of the ordered products and country zone (according to Courier tariffs).

Delivery time: The Estimated shipping times shown below are in business days and are indicative. The time for delivery may be extended with 1 or 2 business days, according to the service schedule of the populated area. Also delivery time will depend on the shipping method you choose.

Estimated shipping time:

  • for Bulgaria: 3-5 business days;
  • inside the EU: 5-8 business days;
  • outside the EU: 7-10 business days;

EUROPEAN UNION COUNTRY LIST (after 31.01.2020)

Austria

France

Malta

Belgium

Germany

Netherlands

Bulgaria

Greece

Poland

Croatia

Hungary

Portugal

Cyprus

Ireland

Romania

Czechia

Italy

Slovakia

Denmark

Latvia

Slovenia

Estonia

Lithuania

Spain

Finland

Luxembourg

Sweden

 For further questions please contact us under “info@tremoline.com”.

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